This Privacy Policy explains how Northbridge Editing Studio Ltd collects, uses, stores, shares, and protects personal data when you use our services or otherwise interact with us. We are committed to handling personal data lawfully, fairly, and transparently in accordance with applicable privacy laws.
1. Introduction and company information
This Privacy Policy applies to personal data processed by Northbridge Editing Studio Ltd in connection with our editing-studio services, including editorial consultation, manuscript review, proofreading, copyediting, formatting, project communication, invoicing, and related business administration.
Data controller: Northbridge Editing Studio Ltd
Registered/Business address: Northbridge Editing Studio, 27 Norfolk Square, London W2 1RS, United Kingdom
Email: [email protected]
Telephone: +44 20 7946 8372
2. Data collection and processing
We may collect and process the following categories of personal data:
- Identity and contact data: name, postal address, email address, telephone number, and professional or business contact details.
- Project and service data: documents submitted for editing, correspondence, instructions, feedback, deadlines, and service preferences.
- Billing and transaction data: invoice details, payment status, billing address, and related financial records.
- Technical data: IP address, browser type, device information, operating system, and website usage information, where applicable.
- Communication data: email messages, consultation notes, support requests, and other communications with us.
- Marketing preferences: consent preferences and communication choices, where applicable.
We collect personal data directly from you, from your organization if you are acting on behalf of a client, through our website or email communications, and from service providers involved in delivering our services.
We do not intentionally collect special category data unless it is provided by you voluntarily and is necessary for the specific editing project or other agreed service. Where such data is processed, we do so only where permitted by law and with appropriate safeguards.
3. Purpose of data processing
We process personal data for the following purposes:
- to provide editing-studio services and manage client projects;
- to communicate with clients, authors, and business contacts;
- to prepare quotations, proposals, and contracts;
- to issue invoices, process payments, and manage accounting records;
- to maintain business records and service histories;
- to improve our services, website, operations, and customer support;
- to comply with legal, regulatory, tax, and professional obligations;
- to detect, prevent, and investigate fraud, misuse, or security incidents;
- to send marketing communications where permitted and, where required, with consent;
- to protect our legal rights and defend against claims.
4. Legal basis for processing
We rely on one or more of the following legal bases, depending on the processing activity:
- Performance of a contract: where processing is necessary to provide our services or take steps at your request before entering into a contract.
- Legitimate interests: where processing is necessary for our legitimate business interests, such as operating and improving our services, communicating with clients, maintaining records, and protecting our business, provided those interests are not overridden by your rights and interests.
- Legal obligation: where processing is required to comply with applicable laws, tax rules, accounting requirements, or lawful requests from authorities.
- Consent: where you have given us clear consent for specific processing activities, such as certain marketing communications, and where consent is required by law.
5. Data sharing and third parties
We may share personal data with trusted third parties where necessary for the purposes described in this Privacy Policy, including:
- service providers supporting email, hosting, storage, document management, website operation, and IT security;
- payment processors, accounting software providers, and professional advisers;
- subcontractors or freelance editors engaged to assist with a project, subject to confidentiality and data protection obligations;
- legal, tax, audit, and insurance advisers;
- competent authorities, regulators, courts, or law enforcement where required or permitted by law.
We only disclose personal data to third parties to the extent necessary for the relevant purpose and require appropriate safeguards and, where appropriate, contractual protections.
We do not sell personal data.
6. Data transfer to third countries
Where personal data is transferred outside the United Kingdom or other applicable jurisdiction, we will take appropriate measures to ensure that the data remains protected in accordance with applicable privacy laws. These measures may include:
- transfer to countries recognized as providing an adequate level of protection;
- use of standard contractual clauses or equivalent safeguards;
- implementation of technical and organizational measures designed to protect personal data;
- additional assessments and contractual protections where required.
By using our services or communicating with us, you acknowledge that some service providers may operate from jurisdictions outside your own.
7. Storage duration
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, tax, and reporting requirements.
Retention periods may vary depending on the type of data and context of processing. In general:
- client and project records are retained for the duration of the engagement and for a reasonable period thereafter;
- billing, tax, and accounting records are retained for the period required by applicable law;
- communications may be retained for as long as needed to manage the matter or relationship;
- where processing is based on consent, data may be deleted once consent is withdrawn unless another legal basis applies.
When personal data is no longer required, we will delete, anonymize, or securely archive it in accordance with our retention practices.
8. User rights
Subject to applicable law, you may have the following rights in relation to your personal data:
- Access: the right to request confirmation of whether we process your personal data and to obtain a copy of that data;
- Rectification: the right to request correction of inaccurate or incomplete personal data;
- Erasure: the right to request deletion of your personal data in certain circumstances;
- Restriction: the right to request that we limit the processing of your personal data in certain circumstances;
- Data portability: the right to receive certain personal data in a structured, commonly used, machine-readable format and to transmit it to another controller, where applicable;
- Objection: the right to object to processing based on legitimate interests and to object at any time to direct marketing.
To exercise any of these rights, please contact us using the details provided in this Privacy Policy. We may need to verify your identity before responding. We will respond within the timeframe required by applicable law.
9. Withdrawal of consent
Where we rely on your consent to process personal data, you may withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
If you withdraw consent, we will stop the relevant processing activity unless we have another lawful basis for continuing to process the data.
You may withdraw consent by contacting us at [email protected].
10. Right to complain
If you have concerns about how we handle personal data, we encourage you to contact us first so that we may try to resolve the issue directly.
You may also have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction. If you are in the United Kingdom, this is the Information Commissioner's Office (ICO).
11. Data security
We take appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures may include:
- access controls and role-based permissions;
- password protection and secure authentication practices;
- encryption or other protective measures where appropriate;
- restricted access to sensitive project materials;
- staff and contractor confidentiality obligations;
- monitoring and maintenance of systems to reduce security risks.
While we strive to protect personal data, no method of transmission over the internet or method of electronic storage is completely secure. You should also take care to protect your own devices and communication channels.
12. Contact information
If you have any questions about this Privacy Policy or how we process personal data, please contact:
Northbridge Editing Studio Ltd
Northbridge Editing Studio, 27 Norfolk Square, London W2 1RS, United Kingdom
Email: [email protected]
Phone: +44 20 7946 8372
13. Changes to privacy policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or other operational needs. Any revised version will be posted on our website or otherwise made available to you as appropriate.
The date of the most recent update will be indicated at the top or bottom of the policy if required. We encourage you to review this Privacy Policy periodically to stay informed about how we protect personal data.